At Certus, we're passionate about giving our clients certainty.
Whether you're a big or small business, or a family with important assets to protect, we want to make sure you're confident that your insurance will work when you need it. We achieve this by providing our clients with great advice and service, backed up by our experienced team and relationships with New Zealand's leading insurers, including (but not limited to) AMP (underwritten by Vero), Ando (underwritten by Hollard), NZI (underwritten by IAG), Delta (Lloyds syndicate), QBE and a range of other specialist insurers. To read our Scope of Services about how we work with our clients click here.
Our focus on personal relationships, and our ability to develop tailored insurance solutions that have the flexibility to meet each client's unique needs, sets us apart. We're small enough to care, but big enough to have the experience and clout with insurers to get you or your business the correct insurance cover at a fair price.
We're a registered Financial Advice Provider and are focused on maintaining the highest levels of honesty, integrity and professionalism. To read our disclosure statement and review details of how we charge for our services click here. We invest continually in our team to ensure that they have the skills to continue to provide great advice to our customers. What's more, at Certus we genuinely care about our customers - we believe the best outcome for you is the best outcome for us.
Read on to find out more about our team in Auckland or Pukekohe, or meet our management. If you want to find out more about our history, click here. Or if you just want to talk to us about how we can help you create certainty with your insurances, get in touch.
Our history
In March 2023 Honan Insurance Group, one of Australia and New Zealand’s fastest-growing brokers acquired Certus Insurance Brokers.
Established in 2001 by Mike Sheehan, Warren Robertson and Stephen Springhall, Certus Insurance Brokers has worked hard to establish itself as a leading insurance brokerage for domestic and commercial customers. Known for innovative risk-based solutions, our focus on fostering long-term relationships with our customers and insurers has seen us become a successful brokerage throughout New Zealand. To have this recognised by Honan - a bold, challenger brand on a rapid growth trajectory, is exceptional.
This next phase for Certus Insurance Brokers is a hugely positive one – it’s business as usual, but with the benefits of Honan’s existing presence in New Zealand, their global network, and extensive suite of products and services to support our customers.
Our people
Management
General Manager
Mark has over 30 years insurance industry experience and has previously held executive and senior management roles with New Zealand’s leading insurers. Mark leads the Certus team to ensure we provide the best commercial and personal risk management advice and solutions to our customers, ensuring they have the right protection in place when they need it, and the service to back it up. Outside of work Mark enjoys trail riding, tramping and water sports.
Compliance & Administration Manager
With 20 years+ experience in business administration and compliance, Leigh’s focus is on ensuring the business not only runs smoothly and efficiently but also meets all required standards and obligations.
In her spare time, Leigh is often in her garden or spending time with her family and friends.
Consultants
Consultant
Mike founded Certus Insurance Brokers with Warren Robertson and Stephen Springhall in 2001, and has been in the insurance and financial services industry since 1979. Mike is passionate about providing his clients with advice that helps them manage their risk with effective planning and the correct insurance. When he’s not in the office, you’ll find Mike out on the water enjoying the fishing, or off on another travel adventure.
Consultant
Having been in the insurance industry since 1975, Warren founded Certus Insurance Brokers along with Mike Sheehan and Stephen Springhall in 2001. Warren’s focus is on long term relationships with his customers, which enables him to ensure that his clients are correctly insured on an ongoing basis. As well as enjoying all the motorsport he can find, Warren also enjoys golf.
Auckland
Domestic Broker
Emma originally began her insurance career with Royal & Sun Alliance in 2000, and she rejoined the industry in 2012. She has strong experience in sales and underwriting, whether it be in the domestic or commercial market. Skilled in recommending long-term solutions, Emma has a collaborative working style, which her clients highly value. Outside of work, Emma enjoys yoga, spending time with family and friends, and reading crime novels.
Domestic Broker
Jennie joins Certus after many years In the insurance industry starting with a major direct insurer and then moving into domestic broking and claims management. Outside of work Jennie enjoys fishing and spending time with her family and dogs.
Broker
Roger has over 40 years as an insurance broker working for International broking houses and more latterly locally owned brokerages both as an employee and shareholder. Roger is widely regarded for his deep technical knowledge and extensive experience across multiple industry groups. Outside of work, Roger enjoys the company of his family and grandchildren, golf and a nice glass of red wine.
Broker
Brian has been working in the insurance industry for over 20 years across a range of roles. He specialises in commercial insurances for a range of industries and enjoys creating tailored insurance solutions for clients based on their individual business needs. When not at work Brian enjoys travelling internationally and making the most of the natural beauty the Waitakere ranges has to offer with his wife and daughter.
Broker
Email Hossain
09 242 3397
021 638 427
Hosain has been in insurance industry for over 12 years working across domestic, commercial and corporate clients for both International and locally owned brokers. When not at work Hosain enjoys playing and watching cricket and travelling in New Zealand and internationally.
Client Manager
Philip has 40 years’ experience working for working for various New Zealand Fire and General insurers in a variety of commercial and domestic roles. Outside of work Philip is a keen reader, enjoys playing badminton, and is a member of a tabletop roleplay group.
Client Executive
James has had over four years’ experience in the insurance industry in a variety of roles, in more recent years working in Fire and General insurance. Outside of work James has a keen interest in Golf, fitness, the film/television industry, and spending time with friends.
Pukekohe
Broker
A former All Black and 1987 World Cup Winner, Mark knows what it takes to achieve at a high level. After finishing his rugby career 20 years ago, Mark began a career in insurance and looks after Certus’ clients in the Franklin area. He’s focused on providing clients with the right advice and correct insurance, and developing long term relationships that give clients confidence that their insurances are well managed.
Support Broker
Carol has lived in Franklin her entire life, and her passion for the area shows as she helps clients achieve the outcomes that they require from their insurance. When she’s not working with clients and supporting Mark, Carol is assisting her husband breeding and training racehorses, or cheering for the Steelers at ECOLight Stadium.
Support Broker
Narrinder has over 25 years insurance experience with both direct insurers and brokerages covering underwriting and claims. Outside of work enjoys spending time with family and friends, exercising, gardening and crafts.
Accounting Administration
Robynn has been the cheerful voice at the end of the phone for Certus’ clients in Franklin for the last six years. She enjoys the relaxed atmosphere in Pukekohe and the people she deals with every day in her role at Certus. Originally from Tekapo in the South Island, Robynn moved north in 1988.
Administration Assistant
Tania has 22 years’ experience in the Health and Disability sector in a variety of roles. During her spare time Tania enjoys Group Fitness classes at the gym, walking and bike riding and spending time with family and friends.